Refunds & Payment Info

1. Overview of Services

BulkEmailr.com provides several paid advertising and directory services for email marketing software providers, digital agencies, and employers looking to hire specialists. These services include:

• Tool Directory Upgrades: Premium sponsorships, badges, and priority positioning for software platforms.
• Agency Directory Slots: Featured placements and verified listings in our Agency Directory.
• Premium Job Postings: Single job listings distributed across our network and job board.

2. Payment Methods & Security

We accept all major credit cards and debit cards (Visa, Mastercard, American Express, Discover) via our payment processor, **Stripe**.

Security Standards: Your payment security is paramount. All transaction data is encrypted and processed directly by Stripe on their secure servers. We do not collect, process, or store your card number, CVV code, or expiration details on our servers.

3. Billing Cycles & Subscriptions

Depending on the service purchased, payments are structured either as one-time fees or recurring subscription billing:

• Recurring Subscriptions (Tool Upgrades & Agency Slots):
  Subscriptions are billed automatically on a recurring cycle (monthly or annually) matching the preference selected during checkout. Your billing cycle begins on the date of your first successful checkout, and your card will be charged automatically at the start of each subsequent billing period.
• One-Time Payments (Job Board Listings):
  Premium job board listings are billed once per post. Job listings remain active on the directory for exactly 30 days, after which they expire automatically and no further charges will apply unless a new posting is submitted.

4. Cancellation Policy

You may cancel your recurring subscriptions (Tool Upgrades or Agency Slots) at any time:

• Self-Serve: Manage or cancel your active subscription directly by logging into your dashboard.
• Email: Send a cancellation request to hello[at]bulkemailr.com. Please include your business name and the email address used during purchase.

Upon cancellation, your premium listing will remain active and visible until the end of your current prepaid billing period. No further renewals or charges will occur.

5. Refund Policy

To maintain the integrity and fairness of our directory placements, refunds are governed by the following rules:

6. Billing Disputes & Errors

If you believe there has been a billing error (such as a double charge or incorrect invoice amount), please contact us immediately. We will investigate the issue and issue a credit or refund within 3 business days if an error on our part is confirmed.

To avoid chargeback processing fees, we ask that you contact us directly before opening a dispute or chargeback with your credit card issuer.

7. Contact Billing Support

For any billing inquiries, cancellation requests, or invoices, please reach out to us at: